Medical Alert, also known as Personal Emergency Response System (PERS) or Telecare System, allows you to call for help in an emergency by pushing a button. Chubb is one of the leading providers of medical alert devices and monitoring services in Australia (VitalCall), Hong Kong (Easilink) and the United Kingdom (Chubb Community Care).

PERS can protect some of the most vulnerable in our society. For families, it helps your loved ones maintain their safety and independence in the comfort of their home. PERS has three basic components:-

• A small radio transmitter with a button. It is usually a pendant worn around the neck or on a wrist band
• A base unit / console connected to the telephone line
• Emergency response center that monitors calls 24 hours a day

How it works

• When you need help you press the button.
• A signal is sent from the pendant to the base unit, which in turn calls our Emergency response center.
• There is no need to pick up your phone – our response operators will speak to you through the base unit, assess your needs and send help immediately if required.
• Based on your requirements, our response operator will contact a family member, friend, neighbour or emergency service to provide the assistance you need.

Additional accessories and other assisted living solutions are available to enhance your protection. For example fall detector, bed occupancy monitor, epilepsy support monitor, nurse call.