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SafeZone, supported by Chubb, is your personal safety, security and emergency management solution


The SafeZone service is designed to bring peace of mind to organisations and their affiliated persons, be they staff, students or residents.

A key facet of the Chubb visiON+ suite of connected services, SafeZone, supported by Chubb, combines CriticalArc’s award-winning cloud-based safety, security and emergency management solution with remote monitoring, provided by Chubb and its expert team, 24/7.

SafeZone can be configured so all alerts are responded to solely by Chubb’s monitoring team, the organisation’s own responders or a combination of both. Because of this, the solution is suitable for a wide range of organisations including corporate, logistics, government, construction and engineering, healthcare, education, transport, and other associations.

Core Features:
The integrated solution is suitable for organisations, whether their users work alone, from home or within a hybrid structure.
Raising an Alert
Simply press one of the three alert types, first aid, help or emergency on the smart phone app and the alert will be sent through to the Chubb monitoring centre.
Check-In Timer
Give users confidence in their safety during high-risk situations. Users can choose to enter the duration or the time day they anticipate the activity, meeting or trip will take and the countdown will commence. If the check-in timer, is not acknowledged before the pre-set countdown time is reached, an alert will be sent to the monitoring centre.
Monitoring & Response
When an alert is received, a Chubb monitoring centre operator will be presented with the user’s details and location on a map, they will call the user to verify the situation and confirm what action is required. If they get no answer from the end user, they will call the user’s nominated contacts and emergency services as required.
SafeZone does not share a user’s location until they send an alert (emergency, first aid, or help), or decide to use the check-in or check-in timer features. It is not possible for another person to activate the tracking/location function externally. All personally identifiable information is stored in compliant with data security regulations.
Location Services
SafeZone uses the smart phone’s positioning services provided by Apple and Google. Location services uses a combination of mobile 3G/4G networks, Wi-Fi and GPS positioning and requires an internet connection (via Wi-Fi or mobile data) in order to operate.
Wearable Technology
It’s easy to trigger a quick alarm. An optional Bluetooth® wireless duress button is available, that can be paired to your smart phone and will allow discreet activation of an emergency without touching your smartphone. The smartphone app can also be installed onto compatible Apple watches.
Key benefits include:
Users without security response teams can rely on Chubb’s monitoring professionals for direct management and assistance, 24/7, while those with existing on-site security can call on Chubb for additional support.
Separate help, medical and emergency alert functions as well as automated ‘fall detection’ alerts
The user’s location is only known when they check-in or an alert is sent
Availability on desktop (ideal for discreet one-click office-based alerts)
Quick and easy to deploy across most organisations
A wearable Bluetooth device which can optionally be paired to a smart phone to discreetly raise alerts
Integrated Garmin Inreach Satellite devices supported for remote locations

What SafeZone, supported by Chubb, does:

View our SafeZone, supported by Chubb brochures, for more information on the service.

Protecting lone workers
Protecting enterprise organisations
NHS uses SafeZone, supported by Chubb, for staff protection