Hospitality and Leisure

Help you to enhance your guest experience

Leisure & Hospitality

Our world today

At Chubb, we recognise that hospitality represents a US$541 billion industry1 showing strong growth across all regions. Occupancy rates are increasing. Average daily rates and revenue per available room are also both on the rise2. With the continued growth in the hospitality industry, how will your property and your brand grow with it?

The simple answer is your guests. An exceptional guest experience is everything. The quality of each stay affects how your brand is perceived, how loyal your guests remain and how profitable your property can be. Guests who have a positive stay are more likely to return to your hotel or seek out your brand when booking a future hotel reservation.

Hotel owners/ operators and guests alike expect a safe and secure experience. Whether it's access control or smart fire safety solutions, taking steps to strengthen security systems and protect guest safety and privacy are more important than ever. Chubb can help you to make your guests feel as safe as they do at home.

Chubb solutions

Chubb offers the design, installation and servicing of a full range of fire and security solutions. From intruder alarm, CCTV and access control systems through to fire extinguishers and fire alarm detection and suppression systems, we can ensure your business is compliant with the latest industry standards and regulations.

Our fire risk assessments and fire training provision are vital for businesses in the hospitality and leisure industry to ensure that the general public are directed quickly and safely in the unfortunate event of a fire and to minimise the disruption to your business.

Chubb engineers are industry experts and also have the knowledge to support fire and security systems inherited from other manufacturers and are flexible so can work around your opening hours or busy periods to ensure minimum disruption to your business.

Chubb can monitor your buildings 24/7 so that if a fire breaks out or a security breach is detected, the emergency services are called or appropriate response given, thus preventing a minor incident from becoming a crisis.

Meeting your needs

Chubb will work in partnership with your business to recommend and maintain a fire and security solution that meets your business needs.

1. Passport report on global hotel revenue data, Euromonitor International, June 26, 2017,

2. “STR: US Hotel Performance for Q1 2017,” HNN Newswire, April 20, 2017,

Case Studies

Chubb working with Abbot Hall

Chubb working with Westminster Abbey

Chubb working with The National Trust, Lanhydrock House

Chubb working with LEGOLAND