Maintaining your community care equipment is important. Quality of the lifeline service and quality telecare maintenance and repairs are crucial to ensure the smooth running of assisted living and housing sites.  

At Chubb, we have almost 70 years’ of experience in the independent living and telecare sector, meaning our community care services are run by experts. Chubb has a proven track record of successfully delivering long term planned maintenance and repairs for telecare equipment for thousands of clients. Our telecare specialists are able to service both Chubb’s own community care equipment, as well as third party telecare.

At Chubb, we know the importance of a reliable telecare service. Our telecare experts are trained to the highest standard. At Chubb, we invest heavily in the recruitment and training of our telecare device engineers to ensure they are familiar with the full range of equipment used in the community care sector. The Chubb Customer Service Centre operates 24/7 nationally and provides you with instant, year-round access to technical and operational assistance for your assisted living solution. Manned by trained personnel, our customer service operators will work with your housing managers to resolve any problems they may have, minimising downtime or unnecessary emergency callouts. If the problem cannot be easily resolved there is always an expert lifeline engineer on hand in your area.