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Chubb’s Accounts Director celebrates a momentous 30 years of service

ASHFORD,England -


At Chubb we believe a work anniversary is an important milestone worth celebrating. It demonstrates not only employee loyalty but company investment in providing the opportunity for employees to learn and grow. 

This month our Accounts Director for National Accounts, Richard Parker celebrates a momentous 30 years of service at Chubb UK – an achievement we consider celebrating with more than a Long Service Award.

Here, Richard shares what it means to be celebrating 30 years of service, how Chubb has supported his progression through the company and some of his fondest memories.

How did you come to work for Chubb?

I was 22, working as a Plumbing and Heating Engineer and living at home. My next-door neighbour worked for Chubb and I used to see his van parked outside his house. Occasionally he would share what it was like working for Chubb, which really interested me. So, when a vacancy came up, I applied. Thirty years later and at 52 years of age, I’m still here.

How has your role evolved over the years?

I’ve held nine posts at Chubb so far, all very varied, rewarding and an opportunity to grow professionally. My first role as a Portable Fire Extinguisher Engineer was to service fire extinguishers at Leicestershire NHS – that covered all the hospitals and buildings within that trust. I was a Portables Engineer for 10 years, before moving into a sales role as Area Sales Representative, covering the same patch. This was great for me, as I had already started building a strong customer base.

In 2004, I got my first role in National Accounts as a Business Development Manager, then after two years as a Sales Manager – a role I held for the next seven years. During my time as Sales Manager, the Fire and Security businesses came together – a huge transition for the company. From Sales Manager, I moved into a Senior National Account Manager role. I temporarily left National Accounts to become a Portable Fire Extinguisher Business Lead, this was more of a functional role driving the business forward. I remained working in the Portables business for the next five years becoming Sales Director for the Portables and Fire Consultancy business in 2019. In May 2020, I moved back into National Accounts as the Account Director.

What do you consider your most significant milestone?

Moving into National Accounts, where we look after our largest customers and accounts, was a real career progression for me. Although, I’ve always seen my personal milestones at Chubb as an achievement too.

What have been your biggest challenges?

I’ve seen lots of change at Chubb over the years, which is common in big organisations such as ours. I see this as a good opportunity to think differently and adopt new ways of working, which allows us to continually look for new innovative solutions and systems that meet our customers’ needs.

How has Chubb supported you over the years?

I’ve had a great career at Chubb. I’ve always been supported and encouraged to grow professionally. But career aside, Chubb is a people business. Working for Chubb has been beneficial to me and my family. Not only have I grown as an individual but I was also able to share my Chubb life with my wife Jane and daughters Lauren and Alice.

Working for Chubb provides me good work/life balance, which is very important to me. I’m a big Leicester City football fan, that is my passion; I’m looking forward to them being in the FA Cup Final on May 15th

A few years back I came up with a personal mantra, the 3Fs – Family, Football and Fire Extinguishers – it’s become a running joke within the team.

Are there any individuals you would like to thank or memories you would like to share?

I’ve worked with a lot of great people at Chubb – too many to name. I fondly remember Valerie Risterucci - sadly she passed away last year, but if I was to name one person at Chubb it would be her.

She was the nicest, kindest, warmest individual with an unbelievable passion for Chubb. When she first came to Chubb many years ago, we were at a conference and the way she said the word “lagoon” in her very French accent had the audience in stitches. We still share a few chuckles today and it’s a lasting memory that will stick with us for many more years.