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Frequently asked questions

FAQ page provides answers to our customers most frequently asked questions

For all contact details and addresses for Chubb Fire & Security please see details on the UK locations tab on the contact us page
Monday to Friday 9:00am to 5:00pm
If you are thinking of moving or are moving, contact us on 0800 32 1666 (option one) to ensure we can make all the necessary arrangements. You can also benefit from our special Chubb Movers packages, keeping you protected in your new premises.
Chubb no longer provides locks or safes and related products in England, Wales and Scotland. If you require more details on these products and services and more assistance visit or to find out more.
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If you have not been able to find the information you are looking for, please do not hesitate to contact the Chubb team for further advice and support.