Chubb’s Remote Video Response service allows our monitoring centre operators to remotely connect to your site's surveillance system and provide an informed, appropriate and cost-effective response based on their observations.
Alarms generated alarms will be responded to by initiating a connection to your premises’ video system. Our operators will view live video and based on what they observe will make an informed decision on further actions. For instance if a crime is in progress was observed the Police can be contacted immediately.
Our monitoring operators will connect to the premises video system at routine scheduled times and view the live video from each camera to identify if there is any irregular activity onsite. This is a cost effective alternative or addition to guard based manpower.