Chubb service and maintenance

We strive to deliver on time service for every customer every time. We have invested in leading field service technology to make it easy for customers to do business with us. As one of Australia’s best known fire and security companies, Chubb takes protecting your assets, staff, visitors and customers as seriously as you do.

Having regular service and a preventative maintenance program in place for your security equipment is essential for ensuring your system works when you need it most – in an emergency. 

  • Experienced and licensed technicians
  • A range of service plans
  • Professional advice
  • Wide geographic service coverage

 

There are many benefits to having a service plan

  • Peace of mind and minimal disruptions to your business operations

    Peace of mind and minimal disruptions to your business operations

  • Minimise the running costs over the life of your system

    Minimise the running costs over the life of your system

  • Keep your security system in optimum running order

    Keep your security system in optimum running order

  • Effective Alarm Response

    Reduction of non-genuine alarms

  • A regular Chubb maintenance program may assist with reducing insurance premiums

    Insurance requirements

  • Rapid response

    Effective alarm response

  • Peace of mind and minimal disruptions to your business operations

    Peace of mind and minimal disruptions to your business operations

    Are you confident that your security system will work when you need it the most? Regular scheduled service and maintenance on your security system will provide peace of mind. System breakdowns can halt business operations and potentially cost your business valuable time and money. Regular service and maintenance will reduce the risk of breakdowns.

  • Minimise the running costs over the life of your system

    Minimise the running costs over the life of your system

    A preventative maintenance plan will minimise the long term running costs of your system by identifying problems in their early stages. This can effectively reduce the number of ad-hoc service calls, saving valuable time and money.

  • Keep your security system in optimum running order

    Keep your security system in optimum running order

    Over time the performance of your security equipment can change due to a range of factors including environmental conditions, general wear, vandalism, building alterations and operational changes within your organisation. Regular preventative maintenance can help diagnose possible shortcomings and highlight the risks before it’s too late.

  • Effective Alarm Response

    Reduction of non-genuine alarms

    Unnecessary and unwanted alarms can be costly and cause inconvenience. Chubb’s Service plans are designed to help identify possible causes of unnecessary/unwanted alarms, and take the necessary actions where required.

  • Insurance requirements

    Insurance requirements

    Many insurance companies today require an approved (Australian Standards 2201.1) back to base intruder alarm to be installed in your premises as a condition of the policy. Chubb will issue on request a declaration of maintenance that can be used for insurance purposes as proof of a regular maintenance program.

  • Reduction of non-genuine alarms

    Effective alarm response

    An up to date alarm zone list is essential to enable the Monitoring Centre to effectively communicate and accurately action your predetermined alarm response plan. If your zone list is out of date the alarm response may not be effective. Regular preventative maintenance inspections ensure all your system information is current.