Are you looking for a national fire service provider, or support from a local branch nearby?
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We design, install, monitor and service a wide range of detection, surveillance, access control and integrated systems.
When you need a new security system or an upgrade, seek expert advice from Chubb, one of the most trusted and professional security companies.
VitalCALL is Australia’s original provider of 24 hours a day, 7 day a week medical alert devices and services. Trading in Australia for over 36 years, we have been providing assistance to those who want to live a full, independent and active life, but require the assurance that help is only the press of a button away.
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Your workplace is unique. Chubb's qualified and experienced staff can help ensure compliance with industry requirements and address fire protection and security issues particular to your workplace.
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Since 1896, when Chubb began operating in Australia, our mission has been to make the world a safer place by protecting our customers with essential equipment and services. With today's constant demands and requirements for fire protection and security, Chubb is a partner you can trust.
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Chubb operates one of the largest monitoring platforms in Australia. We provide alarm monitoring for businesses of all sizes, from small through to multi-national corporations and the most secure government organisations throughout Australia.
There are many different reasons our customers choose to be monitored by us:
Dedicated local customer care
We understand every customer is unique and we recognise we need to deliver an excellent customer care experience. We have established dedicated customer care teams to take care of their own local regions and national account customers. These specialised team members are available to guide and assist customers to make changes to their monitoring procedures, produce alarm history reports, provide technical advice, organise patrol services or any other security related requirements.
Our monitoring centres
Chubb operates two ASIAL certified Grade A1, Redundant Level R1A Monitoring Centres in Australia. In the event of a natural disaster or major technical fault, this allows us to switch monitoring and phone calls to either monitoring centre. Having two geographically separated centres also enables load sharing in peak times. This ensures prompt actioning of all critical alarm events and seamless service delivery for our customers.
Environmental and plant alarms may help reduce property and asset damage due to failure of critical systems and will enable a tailored response from our monitoring centre. Events detected include refrigeration and air conditioning plant failure, smoke, heat and flood detectors.
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Your premises protected by Chubb are monitored 24/7 at our Grade A1 monitoring centres in Australia.
Help ensure ongoing protection of your property and assets with professional fire alarm monitoring and response from Chubb in Australia.
Chubb has fire protection and security solutions to protect your world. To find out how we can help, please contact us.