Are you looking for a national fire service provider, or support from a local branch nearby?
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We design, install, monitor and service a wide range of detection, surveillance, access control and integrated systems.
When you need a new security system or an upgrade, seek expert advice from Chubb, one of the most trusted and professional security companies.
VitalCALL is Australia’s original provider of 24 hours a day, 7 day a week medical alert devices and services. Trading in Australia for over 40 years, we have been providing assistance to those who want to live a full, independent and active life, but require the assurance that help is only the press of a button away.
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Your workplace is unique. Chubb's qualified and experienced staff can help ensure compliance with industry requirements and address fire protection and security issues particular to your workplace.
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Since 1896, when Chubb began operating in Australia, our mission has been to make the world a safer place by protecting our customers with essential equipment and services. With today's constant demands and requirements for fire protection and security, Chubb is a partner you can trust.
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To update your monitoring details, please provide the information below or call us on 13 15 98.
* Mandatory field
When your intruder alarm system was installed, you provided a list of names and contact numbers for us to call when an alarm event is received at our monitoring centre. Ensuring that we have the most up-to-date emergency contact list is vital to maintaining your safety and protecting your premises.
You must have a minimum of two nominated contacts.
Replace existing contacts
If you would like our monitoring centre to advise you should your alarm system not be armed by a designated time, then complete the table below outlining times that you expect your alarm system will be turned on each evening
Closing times should reflect the latest time staff and cleaners are to be on the premises and should account for late night and weekend trading times if applicable. Prior to implementing your alarm system, we will advise if additional charges apply for this service.
Alarm responses are pre-selected by you and tell us what to do when an alarm is received at our monitoring centre.
Keep my existing Alarm response code as presently configured.
The premises will be contacted. On no contact the nominated contacts will be advised, a message will be left where possible. On no contact, Chubb will take no further action.
The premises will be contacted. On no contact the nominated contacts will be advised. On no contact with the nominated contacts or where requested by the nominated contact(s) Chubb will dispatch a patrol car.
The premises will be contacted. On no contact, Chubb will dispatch a patrol car. Nominated contacts will be advised if the patrol identifies a break and enter at the premises or they are otherwise required to attend. Consult your Chubb customer service representative for details.
Please note any other special requirements. These may be requirements for plant alarms, duress alarms or other changes to response actions.
A customer service representative will contact you directly to verify and confirm changes.
Thank you for contacting the Chubb Customer Service Team. Your email is very important to us and we will endeavor to respond within the next two business days.
If your request is urgent, please call 131598 to speak to a customer service representative.
Thank you for choosing Chubb.
Your premises protected by Chubb are monitored 24/7 at our Grade A1 monitoring centres in Australia.
Help ensure ongoing protection of your property and assets with professional fire alarm monitoring and response from Chubb in Australia.
Chubb has fire protection and security solutions to protect your world. To find out how we can help, please contact us.